The GBN Concepts Managed IT Services program provides affordable proactive IT management and support to growing businesses. Utilizing our unique framework for providing managed IT services, GBN Concepts provides a range of proactive services to keep your computer systems up and running and your people and business productive.
Details
Features
- Site Assessment and Inventory
- Proactive Service
- Management and Status Reporting
- Best Practice Driven
- Automated and Reliable
Benefits
- Reliability
- Security
- Consistency
- Productivity
- Cost Management and Control
- Performance
- Managed Expansion and Growth
Our goal is to serve as your technology partner with a focus on providing solutions. We use a consultative approach to evaluate your business and technology needs and then advise on the best solutions for your current and future needs. GBN Concepts can save your organization time and money through better use of appropriate technologies.
Through the depth and range of expertise within the GBN Concepts, we are able to offer high end consulting to customers of all sizes in order to match their business processes and to their technology requirements. No two businesses are exactly the same and hence when proposing new technology into an organization, it is essential that the business goals, processes and growth strategies are all taken into account.
With average life spans of technology equipment now ranging from 3-5 years, decisions on technology should not be taken lightly.
Consequences and costs associated with making a wrong decision far outweigh any argument against engaging professional consultancy to ensure that the technology that is recommended is not only suitable for the company as it is today, but also future proof and suitable for the company as it is going to be tomorrow.
GBN Concepts provide support services for customer’s and offer multiple support packages to suit individual customer requirements from small branch offices to mission critical services required to be online 24×7.
Prepaid Hours
By purchasing prepaid blocks of hours and engaging GBN Concepts to provide regular onsite visits, customers are able to ensure the stability of their network through proactive maintenance whilst benefiting from the discounted hourly rates.
IT Outsourcing
For organizations requiring full time IT support staff, GBN Concepts also offer a fully outsourced service whereby staff are provided onsite full time. This model allows organizations to budget effectively and ensures quick resolution times due to the benefit of a large team to assist in busy or peak period.
Fixed Price Agreements
By providing their clients with a fixed, monthly cost covering all aspects of their network, GBN Concepts enables their customers to budget effectively on their support and maintenance costs. Under a fixed price contract, GBN Concepts manages and maintain customer’s IT infrastructure proactively to minimize downtime and maximize efficiency.
Offering 24 hour monitoring of crucial services enables customers to maintain complete confidence in the stability of their network, allowing them to maximize staff productivity and efficiency. Proactive servicing and monitoring provides unique insights into the customer’s network and allows problems to be resolved before they occur.