Our company has over the years upgraded most of our technical team to enable them keep themselves updated with the latest issues that affect businesses today and how to solve the issue.
Vision
Our vision is to play a major role in the growth and development of our clients by providing specialized services to the private and public sector institutions.
Mission
Our mission is to be a strategic business partner with our clients by providing responsive, resourceful, meaningful and cost effective I.C.T solutions to the challenges they face. We will achieve this through our expertise, creativity, innovation, adaptability and commitment to success.
Our Focus
With the onset of big data, mobility and cloud, the needs of IT are changing. Meeting the challenge requires innovative ways to respond to business needs, greater flexibility, faster technology innovation and providing greater business value. Our consulting and managed services deliver the resources and capabilities required to assess, design, build and manage an agile, flexible IT environment.
Our Approach
At GBN concepts, our approach to client care, our management practices and our culture are all driven by the understanding that the delivery of our services is not an end in itself.
We establish a strong relationship with our clients to provide them with the best solution in our focus areas.
To accomplish this, we bring together a worldwide network of highly qualified associates with technical and creative expertise and also, broad experience in many other relevant disciplines to form a project team for specific projects.
GBN concepts employ a team approach towards helping our clients succeed and prosper in their dynamic environment.
Our Competitive Advantage
GBN concepts have incorporated automation, simplification, documentation and controls, quality support, and industrialized reviews into our operating model. This combines Six Sigma, Lean, and RCCA (root cause corrective action) methods to proactively eliminate defects in IT Infrastructure for continuous process improvement. GBN’s relentless focus on quality, backed by the robust GBN proprietary tools and methodologies, ensures our ability to:
- Deliver better levels of service with a flexible, yet robust global delivery model
- Improve infrastructure utilization
- Increase infrastructure availability
- Boost end-user satisfaction
- Reduce Total Cost of Ownership for IT Infrastructure
- Improve visibility for client technical environment
- Maximize operational efficiency
